Casa Hoyos 

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

• Airport shuttle fee: MXN 3375 per vehicle (maximum occupancy 2)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Essential workers only - NO Guest will receive an email before arrival 24 hours Children not allowed Professional property host/manager Guests will receive an email with special check-in instructions LGBTQIA+ friendly No elevators Contactless check-out is available Events/parties allowed Contactless check-in is available Service animals not allowed Pets not allowed